Privacy Policy

Privacy Policy

This Privacy Policy describes how FLORA ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you browse or purchase from our store, we may collect the following types of personal information:

  • Name, shipping address, and billing address

  • Payment information (processed securely via Shopify)

  • Email address and phone number

  • IP address and device information

  • Order history and communication preferences

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate with you about your order or our products

  • Improve and optimize our website

  • Comply with legal obligations

We do not sell your personal information to third parties.

3. Sharing Your Information

We only share your data with trusted partners such as:

  • Shopify, our e-commerce platform

  • Payment processors to securely complete your transactions

  • Shipping carriers to deliver your order

These third parties are obligated to protect your data in accordance with privacy laws.

4. Cookies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and collect usage data for analytics. You can disable cookies through your browser settings.

5. Your Rights

If you are a resident of the European Union or the UK, you have the right to:

  • Access, correct, or delete your personal data

  • Withdraw your consent at any time

  • Lodge a complaint with your data protection authority

To exercise your rights, please contact us at florawalls.contact@gmail.com.

6. Data Retention

We retain your information only as long as necessary for order fulfillment and legal obligations. After that, your data is securely deleted.

7. Contact Us

For any questions or requests regarding your personal information, you can reach us at: